Letter from the Chief Executive
Officer
![]() | We have just finished my first year as ADP's chief executive officer. I am happy to tell you that we had an excellent year. Fiscal 1997 Results In fiscal '97, ADP continued its unequaled growth record by reporting its 144th consecutive quarter of record revenues and earnings per share (EPS) and its 36th consecutive year of double- digit increases in EPS.
Following last year's acquisition of GSI, we continued our international expansion with additional acquisitions in '97. We have now achieved the #1 European market share position in both Employer and Dealer Services. |
With this expansion, revenue increased 15% to over $4.1 billion.
Prior to minor non-recurring items, pretax earnings increased
19%, net earnings advanced 16% and earnings per share increased
15% to $1.80 from $1.57 last year. Non-recurring items in the
fourth quarter included an anticipated loss related to the previously
announced disposition of our Autolnfo business and reduced EPS
by $.04.
In recognition of these strong operating results, our Board declared
its twenty-third consecutive annual dividend increase, from $.40
to $.46 per share, effective January 1, 1997.
ADP continues to operate from a position of significant strength
and liquidity. Cash flow from operations exceeded $700 million
and year-end cash and marketable securities approximated $1.5
billion, after spending of $243 million in '97 to acquire businesses
and ADP shares. We purchased 3.2 million ADP shares on the open
market to fund employee equity plans.
Shareholders' equity exceeds $2.6 billion. The ratio of long-term
debt to equity is a comfortable .15 to 1 and return on average
shareholders' equity is a very healthy 21%. Capital expenditures
for the year were $175 million, about 5% of revenue. This compared
to $164 million last year.
Look Ahead
As we look to the future, we expect to capitalize on our strengths
which include (1) the good fortune of being in a growth industry,
computing information services; (2) leading market share positions
in each of our four core businesses: Employer, Brokerage, Dealer
and Claims Services; (3) a strong client service orientation;
(4) a superb direct sales capability; (5) a powerful financial
position from which to compete; and (6) a trained, dedicated associate
team committed to our objectives.
As we leverage these strengths into our strategies over the next
few years, we expect our primary growth to be internally generated
from our current core businesses. This growth will come from further
penetration of our markets, extending our market opportunities
through broader product offerings and through additional international
expansion. We also intend to supplement this internal growth in
our core markets with acquisitions which will further these strategies.
In addition, we continue to look for an entry into an additional
computing information services market which complements our core
businesses and leverages our existing strengths.
Commitment to World Class Service
Among ADP's strengths is a strong client service orientation.
Our service levels are very good today in each ADP business. But
we are committed to achieving world class service levels where
we delight our clients and exceed our clients' expectations. We
define service broadly, from initial contact with a prospect,
to product quality, to client responsiveness and happiness. We
clearly see world class service as a journey where, whenever we
get close to the destination, we move it out farther. This year,
we are investing more than ever before in our associates, tools
and processes to raise service quality levels. We believe these
investments will improve client retention, enhance sales and improve
associate retention. It is good for all of our stakeholders (clients,
associates and shareholders.)
Current Optimism
At ADP, there are always many exciting opportunities. It is one
of our strengths. Here are three perspectives to think about.
First, our internal growth rate C excluding acquisitions and dispositions
-- in Employer Services, ADP's largest business, expanded for
the 4th year in a row and we expect that trend to continue through
'98 and beyond.
Second, we have more significant new client opportunities in our
back office Brokerage Services than we have had in over a decade.
We are installing Legg Mason now and we are getting close with
additional prospects.
Third, our European expansion opportunities in both Dealer Services
and Employer Services are better than ever. While we already are
the number one European market share services leader in both of
these businesses, we have significant room for further penetration
and acquisition of competitors ... and we just entered South America
with the acquisition of an Employer Services business in Brazil.
Importance of People
The most critical element in our success is our team of 30,000
associates who continually strive to provide world class service
to our more than 400,000 clients. Fortunately, we attract exceptionally
dedicated and motivated people with a strong results orientation.
They share our vision and help us win in the marketplace. Each
person counts, each client counts, and each contact between a
client and associate counts.
In '97, Russell Fradin joined ADP as Senior Vice President, Richard
Haviland was promoted to Chief Financial Officer, and Howard Koenig,
Gordon Mettam and Raymond Colotti were promoted to Corporate Vice
President in recognition of their important contributions and
responsibilities.
After 10 years of valuable service, Charles Lazarus has decided
not to stand for re-election to our Board and after 9 years as
Group President of our Brokerage Services business, Robert Casale
will be retiring shortly. We will miss their contributions.
On a much sadder note, Joseph Pirret, our Treasurer and a 23 year
ADP associate, died suddenly in June. Joe's contributions over
the years were immense, and we will miss him greatly.
Forecast
I am very confident that ADP is well positioned for long-term
growth and profitability. In '98, we expect both double-digit
revenue and earnings per share growth while we make significant
investments in our future.
I hope you share my excitement, enthusiasm and optimism. I want
to especially tell our 30,000 ADP associates how much I appreciate
their efforts and results. Without them, none of this is possible.

Arthur F. Weinbach
President & Chief Executive Officer
August 13, 1997