ADP Announces Signing of 40th HR BPO Client
Synovus Banks on Process Improvements With ADP Human Resources
Business Process Outsourcing (HR BPO) Services
ROSELAND, New Jersey -- April 25, 2006 -- ADP® National Account Services, part of the Employer Services Division, a leading provider of outsourced payroll, benefits and HR services, today announced that Synovus, a multi-billion dollar financial services company, has signed an agreement to become ADP's 40th HR BPO client in the United States, utilizing ADP's fully administered Comprehensive Outsourcing Services (COS).
Synovus, a diversified financial services holding company with more than 13,000 employees and 40 banks throughout the Southeast, previously managed payroll, HR and benefit administration in-house. ADP COS will help Synovus to standardize and streamline their HR, benefits and payroll processes by consolidating systems and introducing best practices, such as self service technology, to increase employee satisfaction and control costs as the company meets its aggressive growth goals.
"Right from the start, we felt that ADP's corporate culture and dedication to customer service mirrored our own," said Max Brabson Jr., Synovus' director of human resources. "Synovus wanted to partner with a provider who would deliver BPO services in a way that supports our long history and reputation for being a great place to work. We believe ADP's COS solution will help us achieve our long-term vision."
"We're delighted to celebrate this significant milestone with Synovus," said Regina Lee, president of ADP National Account Services. "Their decision to partner with ADP is an endorsement of the value we've been able to provide to clients through our breadth of HR BPO services."
"ADP is a frontrunner in providing HR BPO services to the mid-market," said Marc Pramuk, vice president of research, HRO Markets, Everest Group. "ADP is in a very select group of service providers that has been able to attain a large number of clients, particularly in the 3,000 to 15,000 employee mid-market segment."
ADP COS is offered by ADP National Account Services, the business unit of ADP that provides payroll, HR and benefit services to organizations with more than 1,000 employees. For more information, please visit www.nas.adp.com.
About ADP
Automatic Data Processing, Inc. (NYSE: ADP), with over $8.0 billion in revenues and more than 600,000 clients worldwide, is one of the largest providers of a broad range of premier, mission-critical, cost-effective transaction processing and information-based business solutions. ADP Employer Services (ES), a division of ADP, Inc., offers the widest range of HR, payroll and benefit administration solutions from a single source, to meet the extensive business needs of employers worldwide. Built with more than 50-years of industry experience, ADP ES' cost-effective, easy-to-use solutions provide superior value to companies of all sizes. More than 536,000 companies rely on ADP ES for unparalleled service and compliance expertise, allowing them to focus on other core activities. For more information about ADP ES or to contact a local ADP sales office, reach us at 1.800.225.5237 or visit the company's Web site at www.adp.com.
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