SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 8-K

CURRENT REPORT
PURSUANT TO SECTION 13 or 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934

DATE OF REPORT: SEPTEMBER 29, 2000

HUNTINGTON BANCSHARES INCORPORATED
(EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

   Maryland                                          0-2525                                 31-0724920
---------------                             ---------------------                           ----------
(STATE OR OTHER                             (COMMISSION FILE NO.)                          (IRS EMPLOYER
JURISDICTION OF                                                                             IDENTIFICATION NUMBER)
INCORPORATION OR
ORGANIZATION)

 

Huntington Center
41 South High Street
Columbus, Ohio 43287
(614) 480-8300
(ADDRESS, INCLUDING ZIP CODE, AND TELEPHONE NUMBER
INCLUDING AREA CODE OF REGISTRANT'S
PRINCIPAL EXECUTIVE OFFICES)


ITEM 5. OTHER EVENTS

On September 29, 2000, Huntington Bancshares Incorporated ("Huntington") issued a news release to provide information on earnings expectations for the third and fourth quarters of 2000 and for 2001. The information contained in the news release is attached as Exhibit 99.1 to this report, and is incorporated herein by reference. Huntington also presented this information during a conference call which was available via Internet Webcast. The presentation materials are attached at Exhibits 99.2 and 99.3 to this report, and are incorporated herein by reference.

The information contained or incorporated by reference in this Current Report on Form 8-K contains certain forward-looking statements, including certain plans, expectations, goals, and projections, which are subject to numerous assumptions, risks, and uncertainties. Actual results could differ materially from those contained or implied by such statements for a variety of factors, including: changes in economic conditions; movements in interest rates; competitive pressures on product pricing and services; success and timing of business strategies; the successful integration of acquired businesses; the nature, extent, and timing of governmental actions and reforms; and extended disruption of vital infrastructure.


ITEM 7. FINANCIAL STATEMENTS AND EXHIBITS.

(c) Exhibits.

Exhibit 99.1    News release of Huntington Bancshares Incorporated,
                dated September 29, 2000.

Exhibit 99.2    Presentation of September 29, 2000.

Exhibit 99.3    Presentation Slides, dated September 29, 2000.

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

HUNTINGTON BANCSHARES INCORPORATED


Date:    September 29, 2000             By:  /s/ Anne Creek
                                            ------------------------------------
                                        Anne Creek, Executive Vice President and
                                        Chief Financial Officer


 

EXHIBIT INDEX

Exhibit No.                    Description

Exhibit 99.1       *        News release of Huntington Bancshares Incorporated,
                            dated September 29, 2000.

Exhibit 99.2       *        Presentation of September 29, 2000.

Exhibit 99.3       *        Presentation Slides, dated September 29, 2000.


-------------------

* Filed with this report.


Exhibit 99.1

FOR IMMEDIATE RELEASE
SUBMITTED: SEPTEMBER 29, 2000

FOR FURTHER INFORMATION, CONTACT:
MEDIA ANALYSTS
DOROTHY BROWNLEY (614) 480-4531 ANNE CREEK (614) 480-3954

HUNTINGTON BANCSHARES REVISES
EARNINGS OUTLOOK FOR 2000 AND 2001

COLUMBUS, Ohio - Huntington Bancshares Incorporated (NASDAQ: HBAN; www.huntington.com) today announced that it is revising its earnings outlook for third and fourth quarter 2000 and for 2001. The revised operating earnings per share estimates are $.30 for third quarter 2000 and ranges of $.31 to $.33 for fourth quarter 2000 and $1.40 to $1.50 for 2001. Additionally, for the third quarter 2000, the company plans to record a one-time charge to earnings of $33 million after-tax, or $.13 per share, representing a write-down of the auto lease residual values associated with its $3 billion auto leasing portfolio.
"We are disappointed to report a lowering of our earnings estimates," said Frank Wobst, chairman and chief executive officer of Huntington Bancshares Incorporated. "A variety of factors contributed to the shortfall, including the repricing of consumer deposits to stimulate growth, the flat yield curve which has put pressure on net interest income, lower than expected growth in retail investment products, and a reduction in mortgage banking origination volumes. In addition, our very successful expense reduction program, which has significantly reduced operating costs over the past year, delayed implementation of our revenue initiatives."
Wobst continued, "As part of our Huntington 2000+ program, the company has repositioned its balance sheet to reduce earnings volatility, employed a number of talented senior executives and changed our management approach from a regional to a line of business structure. We believe these actions, combined with expansive product changes, a disciplined daily sales

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management process, and strategic investments in technology provide a strong foundation to drive top-line revenue growth from our core business lines." Looking ahead to 2001, Huntington expects to earn $1.40 to $1.50 per share, excluding the impact of any securities gains and other non-recurring items. It is also important to note the company has substantially reduced its risk profile by increasing its reserve for auto lease residuals; selling $541 million of credit card receivables in the fourth quarter 1999; selling $3 billion of the company's mortgage servicing portfolio in the second quarter 2000; and, by continuing to expand its percentage of revenue generated from fee income sources such as electronic banking and insurance.
"We believe the steps we've taken will make us a stronger company and will better position us for long-term growth," said Wobst. "Our strategic repositioning provides a more stable revenue base from which to grow. Additionally, we will continue to explore acquisition opportunities in niche businesses and within certain geographies to improve the value of the franchise."
A conference call to discuss this announcement will be held today at 9:30 a.m. and will be available via a live Internet Webcast at www.streetfusion.com. The slides for the conference call, along with management's comments, will be filed with the Securities and Exchange Commission on Form 8-K.
Huntington Bancshares Incorporated is a $29 billion regional bank holding company headquartered in Columbus, Ohio. Through its affiliated companies, Huntington has over 134 years of serving the financial needs of its customers. Huntington provides innovative products and services through over 600 offices in Florida, Indiana, Kentucky, Maryland, Michigan, New Jersey, Ohio and West Virginia. International banking services are made available through the headquarters office in Columbus and additional offices located in the Cayman Islands and Hong Kong. Huntington also offers products and services online at www.huntington.com; through its technologically advanced, 24-hour telephone bank, and through its network of more than 1,400 ATMs.

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For faxed copies of all company news releases, please call (800) 758-5804 extension 423276.
FORWARD-LOOKING STATEMENT DISCLOSURE:
This press release contains certain forward-looking statements, including certain plans, expectations, goals, and projections, which are subject to numerous assumptions, risks, and uncertainties. Actual results could differ materially from those contained or implied by such statements for a variety of factors including: changes in economic conditions; movements in interest rates; competitive pressures on product pricing and services; success and timing of business strategies; the successful integration of acquired businesses; the nature, extent, and timing of governmental actions and reforms; and extended disruption of vital infrastructure.

###


1
Exhibit 99.2

Huntington Bancshares Incorporated

Presentation To Investor Community

September 29, 2000 Conference Call Text

INTRODUCTION: Laurie Counsel, Director of Investor Relations

Good morning to our conference call participants. Thanks for taking the time today to join us.

Here today to discuss this morning's announcement are:

Frank Wobst, Chairman and Chief Executive Officer Pete Geier, President and Chief Operating Officer, and Anne Creek, Executive Vice President, Chief Financial Officer, and Treasurer

This call is being recorded and will be available as a rebroadcast starting today at 12:30 p.m. through October 13 at 8 p.m. and is also available on the Internet for 90 days. Please call the Investor Relations department at 614-480-5676 for more information to access these replays. Please also call if you have not yet received the news release and presentation for today's call and we'll get you the materials.

For those who may be listening to this as a rebroadcast or on the Internet or otherwise don't have a copy of our presentation, our forward-looking statement disclosure, slide 2, is contained in our 8-K filed with the SEC.

Slide 3 shows the outline for our presentation today.

Let me now introduce Huntington's Chairman and Chief Executive Officer, Frank Wobst...

SLIDE 2

GREETING:                  Frank Wobst, Chairman & Chief Executive Officer

o        Thank you for joining us today on such short notice following our
         announcement earlier this morning.
o        Needless to say we are disappointed, as we know you are, with the
         circumstances that led to today's announcement of lowered earnings
         estimates and a write-down related to our auto leasing business.
o        However, we feel it is important to inform the investment community and
         our shareholders of the issues we are currently facing and of how we
         are addressing them and what you can expect for the future.

 

 

SLIDE 3
Today's presentation will cover three issues:
o Details and reasons for our revised earnings
o The rationale behind the write-down of our auto residual values and the significant changes we have made in that business line
o Our strategy and plans for increasing revenue in our core business lines

SLIDE 4
Slide 4 of your slide package shows our earnings revisions and the impact of the lease write-down.
o Our estimate for earnings per share for the third quarter will be $.33 and on an operating basis will be $.30 per share before the $.13 per share write-down of lease residual values. We are estimating fourth quarter earnings of $.31 -$ .33 per share and full year 2001 earnings of $1.40-$1.50 per share.
o The earnings per share numbers in parenthesis represent items included in reported earnings, i.e., securities gains, securitization income and a 2 cent tax benefit in the second quarter of this year. Fourth quarter and full year 2001 estimates do not reflect any benefit from these activities.

I WILL NOW ASK PETE GEIER, OUR PRESIDENT AND CHIEF OPERATING OFFICER, TO REVIEW THE FACTORS THAT HAVE LED TO OUR REVISED EARNINGS.

SLIDE 5
Please turn to slide 5.
Redesign of consumer products
o We have recognized we could not retain and grow consumer deposits and market share with our existing retail deposit product set. We have developed a full set of new deposit products which offer a better value proposition to the customer and will generate attractive profit margins for Huntington. Customer response to the improved product set has been very favorable. The second quarter was the first time we've seen growth in consumer core deposits in a year and a half.
o As existing customers have moved to these new deposit products from lower cost deposits, the result has been an increase in our core deposit costs and a negative impact on our net interest margin. However, as we continue to retain existing customers and attract new customers with these products, there will be a long-term benefit as we are able to reduce our reliance on more expensive wholesale funding.
o The flat yield curve we have experienced this year has also compressed spreads and put additional pressure on the net interest margin.
o The restructuring of the balance sheet in the first half of this year included $1.5 billion of new securitizations. While securitizations will continue to play an important role in our balance sheet and capital management efforts going forward, securitization activity will slow down from the pace of the first half.
o Sales of retail investment products, i.e., mutual funds and annuities, increased 20% in the first half of the year, following a 55 % increase in 1999. Even though we are still experiencing significant growth in sales the growth rate has slowed from what we had been projecting because of the volatility and uncertainty in the financial markets this year.
o Our mortgage banking unit was hurt this year because of the rise in mortgage rates and the fact that we are relatively more dependent on refinancing activity than the market as a whole.
o While we're very proud of the success of the expense reduction program and believe it was absolutely necessary to better position us for growth, we do believe that the intense management focus on this initiative also had the impact of delaying the implementation of strategic growth initiatives. We have identified the talent needs in several of our lines of business and are adding key personnel to those areas to drive growth.

SLIDE 6
I'd like to now review some recent trends in the automobile leasing market and the factors that led to our decision to write-down our lease residual values.

o The chart on this slide illustrates recent trends in residual value estimates for 3, 4, and 5 year leases. The estimates for the market value of automobiles at the end of the lease term rose significantly from 1990 - 1997. We recognized gains on lease terminations until 1997, as cars that were returned to us at the end of the lease were sold at higher prices than had been estimated when the leases were originated. However, new leases booked during 1996 - 1997 were originated with higher estimated ending residual values, and therefore Huntington, and the industry as a whole, is experiencing losses from leases originated during that period. In fact, 80% of current year residual losses are attributable to leases originated in 1996 and 1997.
o The trend of increasing residual value estimates has reversed itself in the last three years, with estimates declining to levels at or below those of the early 1990s. Accordingly, the leases being originated now are being booked with much lower ending residual value estimates.
o The strength in new car sales in recent years has led to a softening in used car prices.
o Current estimates of ending residual values for new 4 and 5 year leases have declined 18 - 25% from 1997 levels.

SLIDE 7
Let's now turn to the changes we are implementing in the auto leasing business:
o The $33MM after-tax charge we are taking in the third quarter reflects 100% of the embedded losses in the ENTIRE $3 billion portfolio and reflects current market conditions, i.e., the soft state of the used car market today. Origination Mix and Pricing
o A disproportionate share of the residual losses have resulted from short term leases, i.e., less than 4 years. We have shifted the composition of our lease originations heavily toward 4 and 5 year product this year. Over 85% of this year's originations are 4 and 5 year leases vs. 48% in 1997. We have eliminated the 2 year lease from our product set and increased pricing on 3 year leases by 50 bp, putting pricing for this product at the high end of the market.
o Origination fees are being increased by $100 - 250 per lease, for all lease products, beginning in October. This will increase the yield on these leases by approximately 25 basis points.

Reduced residual value risk by 6%
o We have taken two actions to reduce residual value risk, above and beyond the significant reduction in market residual value assumptions that the previous slide illustrated:
o We, and the industry, had previously been willing to residualize the cost of options the customer wanted to add to the car. Because these options have little or no resale value, we no longer reflect their value in our residual. On a portfolio of our size, this policy change will reduce our residual exposure by $48 million versus the previous practice.
o Beginning in January of this year, we established a reserve for residual losses on all new leases in an amount equal to the cost of purchasing residual insurance from a third party, currently approximately 2%. On a portfolio of our size, this reserve will grow to $24 million over the life of the leases.
o The last three years have been difficult ones for the auto leasing business. However, this has been a good business for Huntington over a long period of time. We generated gains on lease terminations every year from 1983 to 1997. With the changes we have made in pricing and risk reduction, we are confident the leasing business will generate attractive returns on assets and equity going forward.

SLIDE 8
I'd like to spend a moment on slide 8 and discuss the Huntington 2000+ program, which began in February, 1999.
o As mentioned earlier, phase 1 of the 2000+ program, focusing on expense reduction was a great success. We reduced our annual run rate of operating expenses by $140 million. With this program, we have eliminated the many redundancies in our company.
o Phase 2, the restructuring of the company's balance sheet, is also complete. That phase included exiting non-core businesses, reducing the investment securities portfolio, and reducing interest rate risk in the company, as well as securitizing auto loans to reduce our reliance on wholesale funding. These efforts will create a more stable earnings stream going forward.
o The third phase of 2000+ focuses on accelerating revenue growth in our core businesses.

SLIDE 9
While we acknowledge that revenue growth is developing slower than anticipated, I'd like you to turn to slide 9 to tell you what we're doing to accelerate momentum.
o Last month, we made a significant change to our organizational structure, moving from a regional focus to a line of business orientation. We believe this change will streamline our decision making process and will allow us to leverage the new talent we've brought into the company as well as the excellent talent that is in our regions. This streamlined structure will enable us to be more responsive to changing market and customer needs.
o We've taken a number of recent actions to strengthen our management and sales team. Mike McMennamin, formerly Chief Financial Officer for Bank One Corporation, recently joined us to manage our asset liability function and investment banking unit. Marty Mahan, who managed our Florida retail operation, now has line responsibility for the Retail/Business Banking line of business. Ron Seiffert, our Vice-Chairman, has assumed responsibility for the Commercial Banking line of business. Dan Benhase, who demonstrated great success in growing the trust and asset management business at Firstar, has joined Huntington to manage our Private Financial Group business line. These individuals are significantly upgrading the talent in their respective areas. We have added a new manager of business banking, a new call center manager for our Direct Bank, a new Chief Investment Officer in our Private Financial Group, a new head of structured finance in investment banking, and a new head of institutional trust.
o We need to execute our strategies to accelerate revenue growth in our core business. We've done a significant amount to position our business lines for growth including new product roll-out, upgrading our web bank, re-negotiating the pricing on some of our retail investment sales programs, expanding our own Huntington Funds and much more. We now need to execute on these plans and programs.
o While we realize we need to improve revenue growth now, we're also making strategic investments to ensure our long-term success in the world of e-commerce. A recently launched initiative, e-bank, with technology partners Corillian, Compaq, SAIC, and Microsoft, will enable Huntington to leverage its already top-rated web bank to provide customized delivery to the mass retail market. Barrie Christman, our former Northeast Region President, will lead a new initiative, e-pin, to provide business to business payment solutions.

SLIDE 10
Now let's move to slide 10 and discuss the growth drivers and key assumptions for 2001. They include:
o Managed loan growth of 6 - 8% driven by a continuation of the double-digit growth trends we are currently seeing in retail and business banking.
o 2 - 4% growth in core deposits driven by the expanded retail product set, including free checking, which is now in place.
o We will see $20 to $25 million in additional fee income from trust, insurance and investment sales driven by the new management team and expanded sales force in our Private Financial Group.
o Electronic Banking will continue to be strong: growing 15 - 20% as we increase the number of on-line customers with our upgraded Web Bank. Additionally, growth in our popular debit cards will create interchange income.
o We should also see growth in commercial and retail service charges of 7 to 10%, driven by fee income on our free checking products and fees on our expanded menu of business cash management products.
o While the absolute levels of non-interest expense will increase, the efficiency ratio should improve to a range of 53 - 55%. It is important to note the improvement in the efficiency ratio will be driven by increased revenue in 2001, unlike the expense-driven improvement we experienced in the last two years.

Frank will conclude our presentation with some closing thoughts.

SLIDE 11
I believe the decisions we've outlined here today provide a strong foundation for future growth. Let me tell you what is working at Huntington:

o We continue to experience excellent credit quality. Our estimated charge-offs of 37 basis points for 2000 compare favorably with 1999 charge-offs of 40 basis points. We have not experienced the deterioration in our credit quality numbers that some of our competitors are currently facing. Furthermore, we do not see any significant deterioration in loan delinquencies or non-performing assets.
o Secondly, we have done a very good job bringing our expenses down in the last two years. As we stated earlier, Phase I of the 2000+ initiative reduced expenses at a $140 million annual run rate.
o We have solid strategies in place to drive revenue growth and earnings momentum and have the executive management team to implement these strategies. We do NOT feel the need to change these strategies.
o The issue we face is the need to implement these strategies and drive revenue and earnings growth. We are beginning to see some early signs that this growth is beginning to emerge.

This is a difficult time for the Huntington. I can assure you that our management team is fully committed to generate sustainable, high-quality earnings and there is a strong sense of urgency in the company to achieve our objectives. Thank you. We will be delighted to take any questions.

1
Exhibit 99.3

HUNTINGTON BANCSHARES INCORPORATED

[LOGO]

PRESENTATION TO INVESTMENT COMMUNITY

SEPTEMBER 29, 2000

PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995
FORWARD LOOKING STATEMENT DISCLOSURE

Today's conference call and discussion, including related questions and answers, may contain forward-looking statements, including certain plans, expectations, goals, and projections which are subject to numerous assumptions, risks and uncertainties. Actual results could differ materially from those contained or implied by such statements for a variety of factors including:

- Changes in economic conditions               - The successful integration of acquired businesses

- Movements in interest rates                  - The nature, extent and timing of governmental
                                                 actions and reforms
- Competitive pressures on product pricing
  and services                                 - Extended disruption of vital infrastructure

- Success and timing of business strategies

[LOGO]


[LOGO]

DISCUSSION TOPICS

- EARNINGS REVISIONS

- AUTO LEASE RESIDUAL WRITE-DOWN

- MANAGEMENT'S STRATEGY GOING FORWARD


[LOGO]

EARNINGS REVISIONS / LEASE WRITE-DOWN

EARNINGS

2000
----

    1ST QUARTER (A)             $.42    ($.06)*

    2ND QUARTER (A)             $.40    ($.03)*

    3RD QUARTER (E)             $.33    ($.03)*

    4TH QUARTER (E)    $.31  -  $.33

2001                 $1.40  -  $1.50
----

AUTO RESIDUAL WRITE-DOWN

$33 MILLION AFTER-TAX ($.13 EPS)

* SECURITIES GAINS, SECURITIZATION BENEFIT, 2Q00 TAX BENEFIT


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EARNINGS REVISION FACTORS

- REDESIGN OF CONSUMER DEPOSIT PRODUCTS TO STIMULATE GROWTH

- FLAT YIELD CURVE PUT PRESSURE ON NET INTEREST INCOME

- HIGHER SECURITIZATION ACTIVITY FIRST HALF 2000

- LOWER THAN EXPECTED GROWTH IN RETAIL INVESTMENTS

- REDUCTION IN MORTGAGE BANKING ORIGINATIONS

- EXPENSE MANAGEMENT DELAYED IMPLEMENTATION OF REVENUE INITIATIVES


[LOGO]

AUTO LEASING ECONOMICS

RESIDUAL VALUE ESTIMATES (*)

[LINE GRAPH]

Graph shows residual value estimates for 36 month, 48 month and 60 month term leases from 1990 to 2000. The graph shows:

* For 36 month term leases, the residual value was 58% in 1990, gradually rising to 68% by 1997, and then declining over the next three years to 59% in 2000.

* For 48 month term leases, the residual value was 49% in 1990, gradually rising to 61% by 1997 and then declining over the next three years to 50% in 2000.

* For 60 month term leases, the residual value was 44% in 1990, gradually rising to 51% by 1997 and then declining over the next three years to 38% in 2000.

*AUTO LEASE GUIDE (ALG)

- SOFT USED CAR MARKET

- CURRENT LOSSES REFLECT HIGH RESIDUALS IN 1996-1997

- TODAY'S 4 AND 5-YEAR RESIDUAL VALUES ARE 18-25% BELOW PEAK LEVELS


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MANAGEMENT ACTIONS: AUTO LEASING

- $33MM CHARGE COVERS 100% OF EMBEDDED RISK IN PORTFOLIO
- ORIGINATION MIX
- ELIMINATED 2-YEAR LEASE - (03/00)
- 3-YEAR LEASES DROPPED TO 15% OF 2000 ORIGINATIONS - (03/00)
- 4 AND 5-YEAR LEASES 85% OF 2000 ORIGINATIONS

- PRICING CHANGES
- INCREASED PRICING ON 3-YEAR LEASE PRODUCT +50BPS
- INCREASED ORIGINATION FEES ON LEASE PRODUCTS +25BPS

- REDUCED RESIDUAL VALUE RISK BY 6%
- CAPPED ADVANCE RATE / NO ADVANCE ON OPTIONS
- RESIDUAL RESERVING POLICY (EQUAL TO COST OF INSURANCE) - (01/00)


[LOGO]

REVIEW OF 2000+ PROGRAM

PHASE 1 = EXPENSE REDUCTION (1999)

- EXCEEDED TARGET OF $140 MILLION OF SUSTAINABLE ANNUAL PRE-TAX PROFIT
IMPROVEMENT

PHASE 2 = RESTRUCTURED COMPANY'S BALANCE SHEET (1ST HALF 2000)

- MORE STABLE EARNINGS STREAM
- REDUCED INTEREST RATE RISK

PHASE 3  =  ACCELERATE REVENUE GROWTH IN CORE BUSINESSES (ON-GOING)



                                   

 

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MANAGEMENT ACTIONS TO DRIVE REVENUE

1) ORGANIZATIONAL CHANGES - STRENGTHEN SALES / MANAGEMENT TALENT - MOVE TO LINE OF BUSINESS STRUCTURE

2) ACCELERATE REVENUE GROWTH IN CORE BUSINESSES - RETAIL/BUSINESS BANKING - COMMERCIAL - PRIVATE FINANCE GROUP (PFG)

3) LEVERAGE TECHNOLOGY EXPERTISE FOR LONG-TERM GROWTH - e-BANK - e-PIN


[LOGO]

GROWTH DRIVERS FOR 2001

- MANAGED LOAN GROWTH 6 - 8%
- DOUBLE-DIGIT RETAIL LOAN GROWTH
- 2% - 4% GROWTH IN CORE DEPOSITS
- NEW RETAIL DEPOSIT PRODUCTS
- FREE CHECKING
- $20 - $25 MILLION ADDITIONAL FEE INCOME FROM TRUST / INSURANCE /
INVESTMENT SALES
- ACCELERATED GROWTH IN PFG BUSINESS LINE
- 15% - 20% GROWTH IN ELECTRONIC BANKING
- EXPANDED WEB CAPABILITIES / INCREASED INTERCHANGE USAGE
- 7% - 10% GROWTH IN SERVICE CHARGES
- FEES FROM FREE CHECKING
- NEW CASH MANAGEMENT PRODUCTS
- EFFICIENCY RATIO IMPROVEMENT TO 53% - 55%


[LOGO]

WHAT'S WORKING AT HUNTINGTON

- STRONG CREDIT QUALITY
- FULL-YEAR CHARGE-OFFS IN LINE WITH 1999
- NPA'S DECLINING

- EXPENSE CONTROL SUCCESSFUL

- SOLID STRATEGIES FOR REVENUE GROWTH AND EARNINGS MOMENTUM ARE IN PLACE

WHAT NEEDS TO BE DONE

- IMPLEMENTATION OF REVENUE GROWTH STRATEGIES