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Huntington
Receives National Excellence Awards
Greenwich Associates Recognizes Bank's Customer Satisfaction, Branch Performance
CONTACT:
COLUMBUS, Ohio -- September 13, 2005 -- Huntington Bancshares Inc. has been named winner of three Excellence Awards for its success in the business banking sector, based on results of the 2005 Greenwich Associates' Business Banking Study. Huntington was named a national award winner in two categories: Overall Customer Satisfaction and Branch Service Performance. Huntington also received a Midwest Regional Award for Overall Customer Satisfaction. Greenwich is a leading worldwide strategic consulting and research firm specializing in financial services. During the first quarter of 2005, Greenwich Associates interviewed more than 3,300 business banking customers located within the Huntington footprint who use a variety of institutions for their banking needs. Interviews evaluated overall customer satisfaction and cash management services, as well as performance of call centers, online services, branch services and business banking officers. "Our customer promise is high touch and high service," said Lee Lemke, Huntington's senior vice president, business banking group manager. "We take pride in providing our small business customers with the financial solutions they need to succeed and grow. These awards are a wonderful validation of our business bankers' hard work and attention to our promise."
About Huntington -- Huntington Bancshares Incorporated is a $33 billion regional bank holding company headquartered in Columbus, Ohio. Through its affiliated companies, Huntington has more than 139 years of serving the financial needs of its customers. Huntington provides innovative retail and commercial financial products and services through more than 300 regional banking offices in Indiana, Kentucky, Michigan, Ohio, and West Virginia. Huntington also offers retail and commercial financial services online at huntington.com; through its technologically advanced, 24-hour telephone bank; and through its network of approximately 800 ATMs. Selected financial service activities are also conducted in other states including: Dealer Sales offices in Florida, Georgia, Tennessee, Pennsylvania, and Arizona; Private Financial and Capital Markets Group offices in Florida; and Mortgage Banking offices in Maryland and New Jersey. International banking services are made available through the headquarters office in Columbus and an office located in the Cayman Islands and an office located in Hong Kong.
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are federally registered service marks of Huntington Bancshares Incorporated. © Huntington Bancshares Incorporated
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